Last Updated: 30 October 2025
1. Introduction
Welcome to Soar Development (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, and protect your personal information when you visit our website, soar-development.co.uk (the “Website”).
Soar Development is a personal and professional coaching and development company, founded by Claire Burgess. Our registered address is 40 Hillfield Road, Oundle, Peterborough, Northamptonshire, England, PE8 4QP, and our company number is 09665946.
This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We may collect and process the following types of personal data about you:
•Information you provide to us directly: This includes information you voluntarily provide when you use our “Request A Callback” form. The information we collect includes:
•Name (required)
•Phone number (required)
•Email address (required)
•Postcode (optional)
•Any other information you provide in the “How can we help?” message box.
•Information we collect automatically: When you visit our Website, we may automatically collect certain information about your device and browsing activity. This is done through the use of cookies and similar technologies. The information we collect includes:
•Technical information, such as your IP address, browser type and version, time zone setting, and operating system.
•Usage information, such as how you use our website, the pages you visit, and how long you spend on each page.
3. How We Use Your Information
We use the information we collect for the following purposes:
•To provide our services to you: We use the information you provide in the “Request A Callback” form to respond to your inquiries and provide you with information about our coaching, training, and team-building services.
•To improve our Website: We use the information we collect automatically to analyze how our Website is used, to understand what is effective, and to make improvements to the user experience.
•For marketing and advertising: With your consent, we may use cookies to deliver personalized advertisements to you.
•To comply with our legal obligations: We may need to use your personal information to comply with our legal and regulatory obligations.
4. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. When you first visit our website, you are presented with a cookie consent banner that allows you to customize your cookie preferences.
The types of cookies we use are:
•Necessary Cookies: These are essential for the basic functionalities of the site and are always active. They do not store any personally identifiable data.
•Functional Cookies: These help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
•Analytics Cookies: These are used to understand how visitors interact with the website, providing information on metrics such as the number of visitors, bounce rate, and traffic source.
•Performance Cookies: These are used to understand and analyze the key performance indexes of the website, which helps in delivering a better user experience.
•Advertisement Cookies: These are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
You can change your cookie preferences at any time by revisiting the cookie consent banner.
5. Third-Party Services
We may use third-party services on our Website, including:
•Website Analytics: We may use services like Google Analytics to understand how our visitors use the Website. These services may collect information about your IP address and browsing behavior.
•Cookie Consent Management: We use a third-party platform to manage cookie consents.
•Website Development: Our website is designed and maintained by Dead on Digital, who may have access to website data for maintenance and support purposes.
These third parties have their own privacy policies, and we recommend that you review them.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
•The right to be informed: You have the right to be informed about the collection and use of your personal data.
•The right of access: You have the right to access your personal data and supplementary information.
•The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
•The right to erasure: You have the right to have personal data erased.
•The right to restrict processing: You have the right to request the restriction or suppression of your personal data.
•The right to data portability: You have the right to reuse your personal data for your own purposes across different services.
•The right to object: You have the right to object to the processing of your personal data in certain circumstances.
•Rights in relation to automated decision making and profiling: You have rights in relation to automated decision making and profiling.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
9. Contact Us
If you have any questions about this privacy policy or our data protection practices, please contact us:
•By email: [Insert Email Address – Note: Email address not found on website, recommend adding one for privacy inquiries]
•By phone: 07921 383 502
•By mail: 40 Hillfield Road, Oundle, Peterborough, Northamptonshire, England, PE8 4QP